Track your order

You can check the status of your order at any time. Once your order ships, we send a confirmation email with your USPS or UPS tracking number.

Check your order status

Enter your order number (from the confirmation e-mail) and the e-mail address you ordered with.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Track your parcel with USPS

Opens the official USPS tracking page (tools.usps.com/go/TrackConfirmAction). No tracking number to hand? Sign in to My Account > Orders – every order shows its status and tracking number there.

How to find your tracking number

  • Check your dispatch confirmation email – your tracking number is included as soon as your order ships.
  • Sign in to My Account, then Orders to see the status and tracking number for every order.

Delivery times

Orders are processed within 1 – 2 business days and delivered within 5 – 10 business days by USPS or UPS. We ship within the United States only, and shipping is always free.

Need help?

If your tracking has not updated or your order has not arrived within the expected window, contact us at info@bandozy.com or +1 302-469-6899 and we will look into it right away.

Store name: Bandozy

Operated by: Bandozy LLC

US address: 1600 E Newport Pike, Wilmington, DE 19804, United States

E-mail: info@bandozy.com (preferred)

Phone: +1 302-469-6899

Customer service hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM

We aim to answer every enquiry within 24 hours.