Privacy Policy

Privacy Policy

Bandozy, operated by Bandozy LLC, respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to bandozy.com and any purchase you make with us.

Information we collect

• Order information: your name, shipping and billing address, email address and phone number.
• Payment information: processed securely by our payment provider (Stripe). We do not store your full card number.
• Usage information: pages visited, device and browser information, and cookies (see our Cookie Policy).
• Communications: messages you send us through our contact form, email or phone.

How we use your information

• To process, ship and support your orders.
• To respond to your questions and provide customer service.
• To prevent fraud and keep our store secure.
• To improve our products, website and service.
• To send you order updates and, only with your consent, occasional marketing.

Sharing your information

We share personal information only with service providers who help us run our store – such as our payment processor, shipping carriers (USPS/UPS) and email provider – and only as needed to fulfil your order. We do not sell your personal information. We may disclose information if required by law.

Cookies

We use cookies and similar technologies to operate the store, remember your cart, understand site usage and, with your consent, for analytics and marketing. You can manage your preferences at any time through our cookie banner (see the “Cookie settings” link in the footer) or in your browser. Full details are in our Cookie Policy.

Data retention

We keep order and transaction records for approximately 7 years to meet US tax and accounting obligations (IRS). Other personal data is kept only as long as needed for the purposes described above.

Your privacy rights (including California residents)

Depending on where you live, you may have the right to know what personal information we hold about you, to request a copy, to correct it, to delete it, and to opt out of the “sale” or “sharing” of personal information. We do not sell your personal information. California residents have these rights under the CCPA/CPRA and will not be discriminated against for exercising them. To make a request, email us at info@bandozy.com and we will verify and respond as required by law.

Security

We use industry-standard safeguards, including encrypted checkout, to protect your information. No method of transmission over the internet is completely secure, but we work hard to protect your data.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page.

Contact us

Questions about your privacy? Contact Bandozy LLC at info@bandozy.com. We follow fair information practices consistent with US Federal Trade Commission (FTC) guidance.