Shipping Policy

At Bandozy, shipping is simple: it is free on every order within the United States, with no minimum purchase.

Shipping cost

Free US shipping on every order. There is no minimum spend and no hidden handling charge – the price you see is the price you pay.

Processing time

Orders are processed and dispatched within 1 – 2 business days of purchase (Monday to Friday, excluding public holidays). You will receive a confirmation email with tracking as soon as your order ships.

Delivery time

Once dispatched, orders are delivered within 5 – 10 business days by USPS or UPS. This single delivery window applies to all products, from push mowers to riding mowers, sheds and trailers. Large items are shipped with care by our carriers and you will receive tracking so you always know where your order is.

Where we ship

We currently ship within the United States only. We do not ship internationally at this time.

Tracking your order

Every order includes tracking. You will receive your tracking number by email when your order ships, and you can also follow your order on our Track Your Order page or in My Account, then Orders.

Delivery issues

If your order has not arrived within the expected window, or your tracking has not updated, contact us at info@bandozy.com or +1 302-469-6899 and we will resolve it quickly. If an item arrives damaged, let us know within 48 hours with photos and we will arrange a replacement or refund at our expense.

Store name: Bandozy

Operated by: Bandozy LLC

US address: 1600 E Newport Pike, Wilmington, DE 19804, United States

E-mail: info@bandozy.com (preferred)

Phone: +1 302-469-6899

Customer service hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM

We aim to answer every enquiry within 24 hours.