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Privacy Policy

This Privacy Policy explains what personal information Bandozy collects, how we use it, and the rights you have. We are committed to protecting your privacy.

1. Who We Are

Bandozy is operated by Bandozy LLC, 1600 E Newport Pike, Wilmington, DE 19804, United States. For any privacy question, contact us at info@bandozy.com or +1 302-469-6899.

2. Information We Collect

We collect the information you give us and some information collected automatically: your contact details, order history, delivery information, device data, usage patterns and cookies. We never see or store your full card number, expiration date or security code – card payments are handled directly by Stripe.

3. How We Use Your Information

We use your information to fulfill your orders, provide customer service, prevent fraud, improve our website, and – only with your consent – send marketing communications you can opt out of at any time.

4. Sharing With Third Parties

We share personal information only with the partners needed to run our store: our payment processor (Stripe), shipping carriers (such as USPS and UPS), and our hosting provider. We do not sell your personal information.

5. Cookies and Consent

We manage cookies through a Complianz consent banner. Functional cookies are always enabled so the cart and checkout work; statistics and marketing cookies are optional and off until you allow them. See our Cookie Policy for details.

6. Data Retention

We keep transaction records for around 7 years to meet tax requirements, customer service correspondence for about 3 years, and account data until you ask us to delete it.

7. Your Privacy Rights (United States)

Depending on your state, you may have the right to access, correct or delete your personal information and to opt out of certain uses. To exercise any right, email us at info@bandozy.com.

8. California Residents (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to access it, to correct inaccuracies, to request deletion, and to opt out of the sale or sharing of personal information. We do not sell or share your personal information, and we honor opt-out requests sent to info@bandozy.com.

9. Data Security

We protect your data with SSL/TLS encryption, limited internal access and regular security reviews. Card payments are processed by Stripe under PCI DSS Level 1 certification.